hop, they scan — hop, it rings

Your guests reach your services with a single scan.

A QR code in every room. Guests scan it with their own phone and reach the front desk, the restaurant or the spa straight away. No app to install, no room handset to maintain.

How it works

1

The guest scans

The QR code in their room, with the camera they already carry. Nothing to download, nothing to sign up for.

2

They pick a service

Front desk, restaurant, spa, concierge — your own list appears at once, in your own colours.

3

Hop, it rings

The call lands straight on the right team's handset, with the room number on the display.

Every service you offer, one scan away

You set the list from your back office — one click and it changes.

Front desk

Reachable around the clock, with the room number on screen.

Restaurant

Bookings and room service without going through the switchboard.

Spa & wellness

Guests book their slot with the spa team directly.

Concierge

Taxis, recommendations, luggage — one call away.

Housekeeping

Pillows, towels, turndown — without leaving the room.

Maintenance

A technical problem reported the moment it is noticed.

Pool & bar

Ordering from the sun lounger, simple as that.

Your own services

Add any service you like from the back office.

Frequently asked questions

Does the guest have to install an app?

No. The QR code opens a lightweight web page in the phone's browser, and the call starts from that page.

What happens if a service does not pick up?

You set a fallback: after a delay you choose, the call moves on to the front desk or to any other handset.

Can we change the colours and the services on show?

Yes, from your back office: brand colours, light or dark theme, the list of services and their opening hours. The printed QR codes never need reprinting.

Do we have to replace our phone system?

No. HopCall routes calls to the numbers you already use — desk phones, DECT handsets or mobiles.

Does it work for guests from abroad?

Yes. The room page comes in English and in French, and the call travels over the internet — no roaming charges for the guest.

See HopCall running in your own hotel

A 20-minute demo, on video or on site. You leave with a working QR code for one of your rooms.

or write to us: contact@hopcall.fr